Shipping Policy

At S3 Gems, we strive to deliver premium jewellery and gemstones to your doorstep with care, security, and efficiency. All orders are shipped through trusted and registered domestic courier services and/or India Post (Speed Post), depending on your location and vendor availability.

Delivery Timeline

We aim to dispatch your order within 2–5 business days from the date of order confirmation and/or payment. Delivery is typically completed within 7 working days, subject to courier timelines and the delivery location.

Please note: Delivery timelines may vary for different vendors listed on our marketplace and may be impacted by external factors beyond our control.

Shipping Address

Orders are shipped to the shipping address provided during checkout. Kindly ensure all details are accurate to avoid any delays or misdeliveries.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout. These charges are non-refundable once the product has been shipped.

Shipping Confirmation

You will receive a shipping confirmation email with tracking details once your order has been dispatched. You can also track your order by logging into your account on our website.

Important Notes

  • S3 Gems is not responsible for delays caused by courier companies, unforeseen weather conditions, or natural disasters.

  • Each vendor on our platform is responsible for timely shipping of their listed products; however, our team is always here to assist in case of issues.

Contact Us

For any queries related to shipping, feel free to contact our support team:

Address:
D 306, Avenue L-1,
Rustomjee Global City,
Virar West, Maharashtra - 401303, India

Phone: +91 93243 83193
Email: support@s3gems.com
Website: www.s3gems.com