Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website https://s3gems.com (“Website”), owned and operated by S3 Gems LLP. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Use of the Website

You may use this Website for lawful purposes and in accordance with these Terms. You agree:

  • Not to use the Website for any fraudulent or illegal activity.

  • Not to attempt to gain unauthorized access to any portion of the Website.

  • Not to upload any viruses or malicious code.

S3 Gems reserves the right to restrict or terminate access to the Website for any user who violates these Terms.

2. Product Listings

S3 Gems operates as a multi-vendor marketplace, and product listings are managed by individual verified vendors. While we strive to ensure accuracy in descriptions, images, pricing, and availability, S3 Gems does not warrant that all product details are always accurate or error-free.

3. Pricing and Payments

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated.

  • We accept various payment methods, including UPI, debit/credit cards, net banking, and wallet payments.

  • Payments are processed via secure third-party payment gateways. S3 Gems is not liable for any issues that may arise during payment processing.

4. Shipping and Delivery

  • Shipping timelines may vary by vendor. Estimated delivery is typically within 5–7 working days.

  • Vendors are responsible for dispatching orders in a timely manner.

  • Delays due to courier partners or unforeseen circumstances are not the responsibility of S3 Gems.

More information is available in our Shipping Policy.

5. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that page before making a purchase.

6. Intellectual Property

All content on this Website—including logos, images, text, design, and graphics—is the intellectual property of S3 Gems LLP or its vendors and licensors. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7. Vendor Responsibility

Each vendor on S3 Gems is independently responsible for their products, inventory, pricing, returns, and shipping. S3 Gems acts as a platform provider and is not a direct seller of products unless otherwise specified.

8. Limitation of Liability

To the fullest extent permitted by law, S3 Gems LLP shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use of the Website or products purchased;

  • Delays or failure in delivery;

  • Third-party service interruptions (including payment gateways or courier providers).

9. Indemnification

You agree to indemnify and hold harmless S3 Gems LLP, its vendors, employees, agents, and affiliates from any claims or liabilities arising from your breach of these Terms or your violation of any law or rights of a third party.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

11. Changes to Terms

We may update or modify these Terms at any time without prior notice. Changes will be posted on this page and become effective immediately upon posting. Continued use of the Website indicates your acceptance of the updated Terms.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

S3 Gems LLP
D 306, Avenue L-1,
Rustomjee Global City,
Virar West, Maharashtra – 401303, India
📞 +91 93243 83193
📧 support@s3gems.com
🌐 www.s3gems.com